Return & Refund Policy

Last updated: January 2026

At Romelia Elite Tennis, customer satisfaction is important to us. If you are not fully satisfied with your purchase, please review our return and refund policy below.

1. Return Eligibility

  • Returns are accepted within 7 days of delivery.

  • Items must be unused, unworn, unwashed, and in original condition with original packaging.

  • Proof of purchase is required.

2. Non-Returnable Items

The following items are not eligible for return:

  • Used, worn, or washed items

  • Items returned after 7 days

  • Clearance or final sale items (if applicable)

3. Exchanges

  • Exchanges are accepted within 10 days of delivery.

  • Exchanges are subject to product availability.

  • Customers may be responsible for return shipping costs unless the item is defective or incorrect.

4. Defective or Incorrect Items

  • If you receive a defective or incorrect item, please contact us within 48 hours of delivery.

  • Provide clear photos so we can resolve the issue quickly.

  • We will offer a replacement or full refund at no additional cost.

5. Refund Processing

  • Once your return is received and inspected, we will notify you of the refund status.

  • Approved refunds will be issued to the original payment method within 5–10 business days.

  • Bank processing times may vary.

6. Return Shipping

  • Customers are responsible for return shipping costs unless the return is due to our error.

  • Shipping fees are non-refundable.

7. How to Initiate a Return

To start a return or exchange, please contact us with your order number: