Shipping Policy
At Romelia Elite Tennis, we are committed to delivering high-quality tennis apparel and accessories with reliable service across the United States.
1. Shipping Coverage
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We currently ship within the United States only.
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International shipping is not available at this time.
2. Shipping Cost
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Free Shipping on all U.S. orders
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No minimum purchase required.
3. Order Processing Time
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Orders are processed within 3–4 business days (excluding weekends and holidays).
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Orders placed on weekends or holidays will be processed on the next business day.
4. Estimated Delivery Time
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After processing, delivery typically takes 5–7 business days.
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Total estimated delivery time: 8–11 business days.
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Delivery times may vary due to carrier delays, weather conditions, or peak seasons.
5. Shipping Carriers & Tracking
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We work with trusted U.S. carriers to ensure timely delivery.
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Tracking information will be sent to your email once your order ships.
6. Incorrect Address
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Customers are responsible for providing accurate shipping information.
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Romelia Elite Tennis is not responsible for delays or losses due to incorrect or incomplete addresses.
7. Lost or Delayed Packages
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If your package is delayed or appears lost, please contact us and we will assist in resolving the issue with the carrier.
8. Contact Information
For shipping-related questions, contact us:
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Email: contact@romelia.store
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Phone: 650-359-2771
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Address:
13811 Lake Mahogany Boulevard, Unit 3923
Fort Myers, FL 33907
United States